FAQ

How to I download the PDF document?

There are video tutorials on how to download the PDF Viewer and the actual PDF. Please feel free to pause the video after each step as it will make it easier to follow the directions.

Is it safe to download from the links provided?

It is 100% safe to download the links for the PDF Viewer and the PDF itself. Each link has been run through anti-virus software.

Is it safe to put my banking details on the internet?

Internet banking has grown in leaps and bounds over the last few years. Your bank should have strict authorization policies in place for anything over the internet. If you still feel unsafe, please note that you are able to access a secure browser through most anti-virus programs. The link that follows is an example but can be downloaded and used, https://www.avast.com/en-za/secure-browser.

I’m not very tech savvy will I able to use this online program.

Fortunately, you don’t have to be tech savvy to be able to do this program. If you know how to log onto the internet and have a basic understanding of how to navigate your computer, you’ll be good to go.

The Video lectures are loading slowly for me, is there a way I can speed them up?

There is a way to speed them up, please note that this will change the quality of the video, If the video is streaming in full 1080p HD it will load slowly with slower internet speeds. There is a tutorial to show you how to downgrade the quality of the video making it load faster and saving you data. Might sound complicated but rest assured it is a simple process.

If I need help or have questions during the program who should I contact?

There will always be someone available to you during the duration of your program. For technical related questions you can email ehabb4rehab@gmail.com and for therapy related questions you can email colin@ehabb4rehab.co.uk.